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Payment & Deilvery Details

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To quickly find the product, article, tutorial or other site info you require, please use the search facility below.



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If your enquiry is urgent, we can quickly be contacted on:

01635 255 552

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Low-Res/High-Res graphics
Files for print generally need to be scanned/drawn at 300dpi. What looks great on screen at 72dpi would look pretty bad when printed.

Boosting the resolution from 72 to 300dpi in a paint program (Photoshop - Paint Shop Pro etc.) doesn't normally work as this just interpolates the image, i.e. adds similar coloured pixels to the image, which in turn can 'up' the image size but makes for a more 'blurry' effect.


Value . . .

It's unwise to pay too much, but it's unwise to pay too little.

When you pay too much you lose a little money, that is all.

When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing you bought it to do.

The common law of business balance prohibits paying a little and getting a lot. It can't be done. If you deal with the lowest bidder, it's well to add something for the risk you run.

And if you do that, you will have enough to pay for something better.

John Ruskin (1819 - 1900)


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Orders

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How to order from Castle Print & Design

Proceed straight to 'How to Order'.

Why no online ordering system?

In this modern age of the internet it would be very easy for us to have an online ordering system, in line with the many print companies offering this type of service. However, from extensive feedback we have found that many clients prefer to deal directly with a company on a one-to-one basis and not trust their requirements to be produced 'automatically', as in an online ordering system.

Many jobs tend to have a uniqueness that doesn't lend itself to an automatic ordering system. e.g.-

The majority, if not all online systems will produce your stationery in a 4 colour process. For many of our corporate clients, this is not ideal as many use specific spot colours to produce their branding. In fact, any client who understands the importance of branding, and the consistency of colour across the brand, will usually prefer to deal with a company that takes this aspect very seriously and therefore prefer to work closely with their supplier. There is a lot of satisfaction to be had knowing that your artwork is being dealt with in a professional manner by a real person, and not a computer program.

The person who often has the onerous task of ordering business cards for maybe 20, 50 or even 100 employees in their business would probably prefer for someone else to set up all the cards, rather than themselves having to feed the information into an online system. Grouping sets of business cards together is a great way of substantially reducing costs and in many cases, the costs can be reduced even further by careful planning by the in-house graphics studio.

Follow-up orders can be simply made by sending an email with the new details, if any, and we can then take care of all positioning etc. of the new artwork and always advise if we think an error has been made along the line.

How do I order?
At the bottom of every page on the site there will be a link that when clicked on will open a form that is relevant to the page in question. For instance, if you'd like to make an enquiry about continuous stationery, (computer forms), then the link at the foot of this page > Continuous Forms < will open a form that asks a few basic questions that are specific to computer forms. On submission, this form is fed into our email management program and directed to the person best equipped to deal with your enquiry.

This system has worked well for many years, and we know from feedback that many people prefer this type of service.

Here are the form links for the various categories:

General Enquiries
Use this link
Business Cards
Use this link
Letterheads
Use this link
Compliment Slips
Use this link
Invoices (multi-part sets) NCR
Use this link
Envelopes
Use this link
Brochures/Flyers
Use this link
Continuous Stationery
Use this link
Folders
Use this link
Specialist Labels - Peel-out etc.
Use this link
Digital Printing
Use this link
Trade Print Enquiries
Use this link

If you have any questions, or would like any further details on the above then please contact our team:

CONTACT US HERE WITH YOUR
PRINTING QUERY OR FOR REQUESTING SAMPLES

We will deal with your enquiry as soon as possible
You can also call us on: 01635 255 552


PayPal - MasterCard - Maestro - VISA - Direct Debit - Cheque

Starting a new business, or own an existing one? Ever wondered what the legal requirements are concerning your stationery?
< Legal requirements for your stationery >

Ordering and delivery information.

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General Enquiry Form
castle logo - adobe in-design
If you experience any difficulty in submitting this form, please contact us on:
01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.


Required items indicated with *
Email: *
Name: *
Tel. Number: *
Subject: *

I would like more information. Contact me on the above telephone number to discuss my enquiry
  Telephone me on the above number

My enquiry relates to:
  General printed products   Artwork & Design

I wish to receive samples of the following products. Please note: if you need to select more than one option, please enter the extra product you require in the message box further down this form.
Samples:
Laminated / Plain Business Cards
Letterheads / Compliment Slips
Printed Envelopes - 1, 2, 3 or 4 colours
Full Colour Brochures & Flyers

My address details:

Any other details not covered above:

Attach Files - 5Mb max
Attach Files - 5Mb max
If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.
Please check that you have entered all details correctly, to ensure we deal with your enquiry in an efficient manner.

Castle Print & Design
in partnership with The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262
NCR - Multi-part set enquiry form
If you experience any difficulty in submitting this form, please contact us on:
01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.


Required items indicated with *
Name: *
Email Address: *
Tel. Number: *
Subject: *

I would like your response by email or telephone
(please select one option):
  Email me your quotation
We would certainly respect your wishes if you do not wish to be contacted by telephone, however we have found from experience that it is far more beneficial with certain enquiries if we can actually speak to someone, in order to get all the relevant information we need to provide an accurate quote.
I would prefer to talk to someone concerning this query:
  I have included my phone number in the box above.

How many ink colours will be printed? (Black counts as 1 colour).
  1 colour
  2 colours
  3 colours
  4 colours

How many complete 'sets' or forms, do you require?
  1,000
  2,000
  3,000
  4,000
  5,000
  Other
Quantity reqd. if 'Other' selected above:

How many parts are required for each 'set'?
  1 part (sheet)
  2 parts (sheets)
  3 parts (sheets)
  4 parts (sheets)

Are all parts common? i.e. is the artwork the same on all sheets?
  Yes
  No
If you answered 'No' in the previous question, please indicate which sheet(s) number is different:

Is printing required on the reverse? Terms & Conditions for instance? This would normally be done on the top sheet only (customer copy).
  Yes
  No

Please indicate the size of the form:
  A4
  A5
  Other
If 'Other' selected above, please give details:

Do you require 'loose sets', or pads?
  Loose sets
  Padded

Do you require sequential numbering of the forms?
  Yes
  No

Do you require the form to be 'offset' to the right, to allow for hole punching and consequent filing?
  Yes - position the artwork to the right to allow for hole punching.
  No - position the artwork with equal margins.

Will you be supplying print-ready artwork, or would you prefer us to design the form?
  Print-ready artwork supplied
  I want my form designed

Message - please enter anything here that you think may be relevant to this enquiry:
Attach Files:
5Mb max  
Attach Files:
5Mb max  
If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.  

Please check that you have entered all details correctly, to ensure we deal with your enquiry in an efficient manner.

Castle Print & Design
in partnership with
The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262

 
Continuous Stationery Enquiry Form
If you experience any difficulty in submitting this form, please contact us on:
01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.

Required items indicated with *
Email Address: *
Name: *
Telephone Number: *
Subject: *

I would like your response by email or telephone (please select one option):
 Email me your quotation.
We would certainly respect your wishes if you do not wish to be contacted by telephone, however we have found from experience that it is far more beneficial with certain enquiries, especially continuous stationery, if we can actually speak to someone, in order to get all the relevant information we need to provide an accurate quote.
I would prefer to talk to someone concerning this query
 I have included my phone number in the box above.

How many ink colours will be printed? (Black counts as 1 colour): *
  1 |   2 |   3 |   4

How many complete 'sets' or forms, do you require? *
  1,000 |   2,000 |   3,000 |   5,000 |   Other (please specify below)|

How many parts are required for each 'set'? *
  1 part |   2 parts (sheets) |   3 parts (sheets) |   4 parts (sheets) |

Are all parts common? i.e. is the artwork the same on all sheets? *
  Yes |   No (if no, please use the large text box below to tell us which parts are different)

Is printing required on the reverse? Terms & Conditions for instance? *
  Yes |   No |

Please indicate the size of the form, including perforated strips. e.g. 9.5" x 11.00" *

Will you be supplying print-ready artwork, or would you prefer us to design the form? *
  Print-ready artwork supplied |   I want my form designed by yourselves |

Any other details not covered above
Attach Files:
5Mb max  
Attach Files:
5Mb max  
If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.  

Please check that you have entered all details correctly, to ensure we provide you with an accurate quotation. If you would like to send us an existing form to work from, please send to:

Castle Print & Design
in partnership with
The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262

 
Printed Envelope Enquiry Form
If you experience any difficulty in submitting this form, please contact us on: 01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.

Required items indicated with *
Email Address: *
Name: *
Tel. Number: *
Subject: *

How should we contact you
 Please contact me by telephone, on the number above, to discuss my requirements

 Please contact me via email
We would certainly respect your wishes if you do not wish to be contacted by telephone, however we have found from experience that it is far more beneficial with certain enquiries if we can actually speak to someone, in order to get all the relevant information we need to provide an accurate quote.

Quantity Required:
  1,000 |   2,000 |   3,000 |   4,000 |   5,000 |   10,000

  Other (please specify in text box below)

Other quantity, not shown here:

Size of Envelope:
  DL

  C5

  C4

  Other (if a special size is required, please indicate this in the text box below)
Special size, if not shown above:

How many colours to be printed:
  1 colour |   2 colour

  Other (if more than 2 colours are required, please specifiy in text box below)
If more than 2 colours are required, please specify here:

1 or 2 sided printing:
  Print FRONT only |   Print REVERSE only |   Print BOTH SIDES

Window, or non-window:
  Window required |   No window required

Gummed flap, self seal or peel & seal:
  Gummed Flap |   Self Seal |   Peel & Seal
What's the difference between Self Seal and Peel & Seal? Self Seal have 2 gummed parts that are pressed together and if not left too long can be opened without damage. Peel & Seal has a paper strip that is peeled off leaving one gummed part. When sealed, this is pretty much permanent.

Hand or Auto Fill (Envelopes to be filled manually, or automated):
  Hand Filled (manual) |   Auto Fill (machine auto filled)

Artwork:
  I will be supplying print-ready artwork |   I require my artwork to be done by yourselves
Any other relevant information:
Attach Files:
 
   
If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.  

Please check that you have entered all details correctly, to ensure we provide you with an accurate quotation.

If you would like to send us an existing envelope to work from, please send to:

Castle Print & Design
in partnership with
The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262

Please Note: there is a £10 set-up charge per ink colour on the first order.

 
Digitally-printed manuals enquiry form
If you experience any difficulty in submitting this form, please contact us on: 01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.

Required items indicated with *
Email Address: *
Name: *
Telephone Number:
Subject: *

How many complete manuals required?

What size is the manual?
  A4
  A5
  Other
If 'Other' selected above, please enter exact finished size.

How many printed pages, excluding the cover?

Colours used for internal pages:
  1 colour throughout
  All, or most pages in full colour

Paper weight of internal pages:
  80gsm
  100gsm
  120gsm

Cover - colours used:
  Cover printed in 1 colour only
  Cover printed in full colour

Cover - please enter weight of cover sheet, e.g. 300gsm:

Finishing requirements of the manual:
  Folded & Saddle Stitched (stitching = stapling)
  Wiro-bound (perfect if you need the manual to open flat)
  Perfect Bound (as with books, each page is glued to the spine of the cover)

Any additional requirements?
Acetate front
Tabs
Numbering
Other
If 'Other' selected above, please state other requirement:

How often is the manual required to be printed?
  Once only
  Once a week
  Every 2 weeks
  Monthly
  Every 6 months
  Other
If 'Other' selected above, please state how often the print run is required:

How will the artwork be supplied?
  Print-ready PDF
  Word document
  Publisher document
  Excel worksheet
  Other (please specify below
)
If 'Other' selected above, please state how artwork will be supplied:

Any other details not covered above:
Attach Files:
5Mb max
 
Attach Files:
5Mb max
 
If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.  

Please check that you have entered all details correctly, to ensure we deal with your enquiry in an efficient manner.

Castle Print & Design
in partnership with
The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262

 
 
Trade Print Enquiry Form
If you experience any difficulty in submitting this form, please contact us on:
01635 255 552 or email us at: sales@castleprint.co.uk and we will respond asap.


Required items indicated with *
Subject: *
Name: *
Company Name: *
Position in Company: *
Type of Business: *
Email Address: *
Main contact telephone number: *
Alternative contact number (leave blank if not applicable):
Would delivery normally be to your premises, or your client's: *   Delivery to me
  Delivery direct to client under plain wrapper
  Both of the above

Any further details you feel could be helpful: *
Attach Files:  
 

If your file(s) are over 5Mb, please contact us and we will supply an alternative email address.

Castle Print & Design
in partnership with
The Roman Group, Centurion House, Woodside Road, Southbourne, Bournemouth, Dorset, BH5 2BA

Tel: 01635 255 552 / FreeFax: 0800 389 7262

 
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How to Order?
Confused by the many options?

Why can't I order online?

read more more info
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letterheads, letterhead printing uk
 
Letterheads UK
Our standard letterhead material is Conqueror™ 100gsm.

read more more info
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Worried about colour issues across your stationery?

New section here:-

< COLOUR ISSUES >

covering workarounds and more . . .

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